Privacy Policy

Information We Collect

Personal Information: We collect personal information you provide directly, such as:

• Full name, age, gender
• Contact information (email address, phone number, mailing address)
• Payment information (credit/debit card details or personal account information)
• Account credentials (username and password)

Usage Data: We collect information about your interactions with our service, including:

• Membership history (dates, times, routes)
• Device information (IP address, browser type, operating system)

Location Data: With your consent, we may collect location data from your mobile device to improve service efficiency and provide real-time updates.

Communications: We collect information from communications with customer support or through our contact us page feedback.

How We Use Your Information

Service Provision:

• To process membership subscriptions and payments
• To provide scheduled rides and related services
• To communicate essential service updates

Service Improvement:

• To analyze usage trends and optimize routes
• To enhance the user experience and develop new features

Marketing:

• To send promotional offers and updates about our services (you may opt out at any time)

Legal Compliance:

• To comply with applicable laws and regulations
• To enforce our Terms and Conditions

Sharing Your Information

Third-Party Service Providers: We share your information with trusted third-party vendors for:

• Payment processing
• Email and SMS communications
• Data analytics
• Vehicle operation and maintenance

Legal Requirements: We may disclose your information when required by law or in response to valid legal requests.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Access and Correction: You can access and update your personal information through your account settings.

Data Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.

Marketing Preferences: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

Location Data: You can disable location tracking through your device settings.

Cookies and Tracking Technologies: We use cookies and similar technologies to improve website functionality, analyze user behavior, and deliver personalized content and advertisements. You can manage your cookie preferences through your browser settings.

Retention of Information

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Children’s Privacy

Our service is not directed at children under 18, and we do not knowingly collect personal information from minors. If we become aware of such data collection, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Members will be notified of changes via email or text message. Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at: